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COVID-19 : Status & Updates from Resource Label Group


During this difficult and rapidly changing time, we want to assure our customers, partners and suppliers that Resource Label Group is prepared for the upcoming challenges. We understand the positive, critical role that labels provide to consumers across the country, particularly in the areas of food, beverage, personal care, household chemicals and medicine.  As an integral part of the supply chain, we will do what is needed to meet customer expectations.  With 17 manufacturing locations across the US and Canada we are prepared to address the needs of our customers and others within the various industries we service.

This page has been created to provide you with necessary information and relay changes and updates as they occur.  If you have any questions, please reach out to us at, via our contact form or your local representative.

  1. Coronavirus (COVID-19) Preparedness Plan
  2. Manufacturing Redundancy – Continuity Plan
  3. Customer Protection Protocol
  4. A Message For Our Vendors
  5. Essential Business Designation – Label and Packaging Manufacturers


Coronavirus (COVID-19) Preparedness Plan

Resource Label Group considers the health and wellness of our employees to be a top priority. We have been closely monitoring the latest news from the CDC, the World Health Organization (WHO), our healthcare insurance companies and other sources to bring our employees timely updates and suggestions for preventing, identifying and responding to potential exposures to COVID-19. We have increased the janitorial service at our facilities and provided hand sanitizers, antibacterial soaps and disinfecting wipes to the best of our ability.

This plan details the steps to be taken in the event one or more of our facilities were to experience a potential COVID-19 exposure incident.

In an effort to prevent infection and transmission of COVID-19, all employees must:

  • Practice Social Distancing
    – Maintain personal spacing of 6 feet or greater
    – Do not touch or shake hands
    – Do not form lines at entrances or exits
    – Maintain 6 feet or greater spacing in breakrooms and offices
  • All employees and visitors are required to wear a face covering while in a production area
  • Wash hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer containing at least 60% alcohol
  • Avoid touching your eyes, nose, and mouth
  • Avoid close contact with people who are sick
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash
  • Clean and disinfect frequently touched objects and surfaces
    – Wipe down all equipment using disinfecting cloths at the end of each shift
    – Wear protective gloves, latex or Nitrile, at all times while working or running equipment
  • All facilities are being equipped with disinfecting foggers to be used in the event of a suspected or confirmed exposure

First and foremost, we will exercise an Abundance of Caution regarding any and all suspected or actual exposures to COVID-19 or any potentially infectious illnesses.

No visitors are allowed into Resource Label Group facilities without the approval of the SVP of the functional group that will be hosting the visitor.

Anyone with a fever, cough, or other flu-like symptoms will not be permitted to enter a Resource Label Group facility.

Potential Exposure Event: Employees who believe that they, or a member of their immediate family (a family member living in the same household), may have been exposed to someone suspected of having COVID-19 are encouraged to self-quarantine in their home for two (2) weeks.

Employees Exhibiting Flu-like Symptoms: Employees who exhibit cold or “flu-like” symptoms will be asked to self-quarantine in their home for the durations of the symptoms and for an additional seventy-two (72) hours after the employee is free of any fever, without the use of fever reducing medications.

All areas of the facility frequented by the Employee will be cleaned using disinfecting wipes. Personnel at the facility will be notified of a potential exposure and given the option to stay home, using PTO or unpaid leave, until the threat of the possible infection can be confirmed or denied.

Employees Who Test Positive for COVID-19: Upon learning of a positive test for COVID-19, the employee will be required to self-quarantine for 14-days or until “cleared” by a doctor to return to duty. Additionally, immediately upon learning of the positive results, the employee’s work area will be thoroughly cleaned and disinfected.

In all cases employees may use available Paid Time Off (PTO) to cover all or part of a COVID-19 related absence or may choose to take the time off as an unpaid leave of absence. Affected employees are encouraged to confirm what, if any state and/or local benefits may be available at the time of the absence, for example expanded unemployment benefit eligibility, keeping in mind that the available programs are changing rapidly.
Please contact us if you have any questions regarding the servicing of your account.

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Manufacturing and Supply Redundancy

Resource Label Group understands the importance of manufacturing redundancy. With our national reach model, we have a business continuity plan in place to address any shifts needed in production.  With 17 production sites within the United States and Canada, our locations have common equipment and capabilities which allow us to transfer work between plants as necessary.  In the event of labor shortages or other supply disruptions, Resource Label Group will work to balance systemwide capacity ensuring that critical materials are delivered to our customers as needed.

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Customer Protection Protocol in Response to Employee Positive COVID-19 Results

Resource Label Group considers the health and wellness of our employees and customers as our top priority. As such, the below provides guidance for responding to customer inquiries about our exposure protocols.

In the event an employee at one of our facilities tests positive for the coronavirus:

The General Manager, in coordination with limited members of the local leadership team, must determine:

Was the infected employee wearing a face covering during this period?

  • If the answer is “Yes” – The potential threat of contamination is minimal
  • If the answer is “No”:
      • Identify what inventory and materials the infected employee is likely to have touched in the days immediately prior to the diagnosis;
      • Determine how long ago the infected employee would have likely been in contact with the materials;
      • If the timing of last contact with the materials exceeds 96 hours, the threat of contamination is very minimal;
      • If the last contact with the materials was less than 96 hours ago, isolate the identified items to the best of your ability and disinfect the product and shipping materials pursuant to CDC disinfecting guidelines prior to shipment
      • Products handled by the infected employee more than 96 hours prior to a positive test result have very little or no risk of contamination


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A Message For Our Vendors

Please be advised that the services and supplies your company provides are essential to the sustainability and continuity of operations at Resource Label Group, LLC. Our company supplies labels and flexible packaging to essential business in the 16 key sectors identified by the Department of Homeland Security and Governors across the country. The key sectors we service include manufacturers of Food products, Medical Supplies, Sanitizers and Disinfectants, and Pharmaceuticals.

As a supplier to these key sectors, our vendors/suppliers, and the services they provide to our company, “are considered so vital to the United States that their incapacitation or destruction would have a debilitating effect” on the American people and our society. In order to continue to sustain our operations in support of essential businesses, our vendors and service suppliers must maintain continuity of operations within the guidelines issued by the CDC and the Governor’s Office.

Thank you for your continued efforts in support of our operations.


Michael Apperson
President, CEO
Resource Label Group

If you need a copy of this statement on company letterhead please contact your Purchasing contact at Resource Label Group.

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Essential Business Designation – Label and Packaging Manufacturers

Resource Label Group Operating Locations: Alabama, California, Illinois, Massachusetts, New York, Oregon, Rhode Island, Tennessee, Texas, Utah, Washington and Ontario, Canada.

We have been closely monitoring the latest news from the CDC, the World Health Organization (WHO), provincial, state and local government agencies and other sources for the latest guidance on responding to the COVID-19 pandemic. Each of these sources recognize label and packaging manufacturers as businesses that supply goods and services in support of Essential Businesses critical to our infrastructure. Additionally, Resource Label Group has been designated an “Essential Service” provider in the states of New York and Massachusetts.

As an essential business, our teams across North America continue to report for duty every day. We realize that the materials we produce are vital to keeping the food packagers operating and stocking the grocery shelves. We manufacture labels for the distribution and supply of sanitizers and disinfecting products that are desperately needed. We supply labels to critical medical suppliers of pharmaceuticals, and nutraceuticals. In addition, our materials are vital components in blood bags and are used to produce COVID-19 test kits. Without the manufacturing capabilities we provide, these industries would not be able to label and package their goods, which would have a devastating impact on our society.

As a key supplier to critical infrastructure industries, we have a responsibility to continue operations at all 17 manufacturing locations in North America. We will continue to provide updates based on guidance from federal, provincial, state and local governments.

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